Enchanted3d.com understands that a gift and more so when it is personalised has lot of value when shipped on time. As a matter of Policy enchanted3d.com makes every endeavour to process orders in the fastest manner and uses only the best courier companies available. Further, enchanted3d.com makes every effort to get the approval on the design from the customer wherever needed before sending the same for production. Enchanted3d.com expects its customers to respond quickly so that the customized wonder can be shipped soonest possible. The Tracking id of the shipments sent are shared with the customers so that they may track and follow up with the courier companies directly. The usual delivery time is within 7 to 10 days. In case of delay by courier company every assistance is afforded to the customer however the legal responsibility of enchanted3d.com would deem to have been fulfilled after sending the shipment.